Reviews
Valerie M.
12/03/2018
Mike came out within an hour of the call, was very knowledgeable. Explained the state of my heating unit, made a repair and made an appointment to fix things that may cause a possible issue in the future. His patience and customer service were amazing and deeply appreciated. When it comes time to upgrade out system, it will be with Masters.
Matt K.
09/06/2018
Beware on capacitor issues. Dual run capacitor cost me $250 for a $20 part on amazon (pre-set price by Masters). Service fee was around $88 bringing my total to $338. The technician was knowledgeable and helpful but the price was a rip-off. I wish I would have researched prices on that part before I signed the offer - most commentary on the internet say anything over a few hundred dollars is a ripoff. At the end of the day, the ac was fixed though. Just left a sour taste with the 10x upcharge.
Rajesh G.
08/29/2018
I had a bad experience due to miscommunication but the owner David fixed the problem, satisfactory.
Bobby B.
08/28/2018
I want to thank everyone for a fantastic job. Great customer service. Highly recommended. Five star rating. Thanks again for a great job. Bobby and Lisa B.
Keith B.
08/16/2018
Masters Heating has now worked at 3 different rental homes we have in Indianapolis and they've consistently been friendly, efficient, and professional! From basic service and tuneup to complete system replacement, Masters has covered all our bases...1 home has an older radiant boiler than needed service, while the other 2 have more traditional forced air systems (1 needing basic service with the other one needing an all-new furnace, AC, & water tank.) Mackenzie is great and we will be back!
Jack O.
06/18/2018
Saturday night before Father's day, 9:00 pm the A/C is not working. Outside temps of 90+. Temperature is 86 degrees in the house and we will get little sleep. I called your Greenwood number and within 15 minutes I received a call from Gary. He said he would try to get to our home before midnight. Around 10:30 he arrived, replace the damaged part and we had cool air once again. Price was very fair. I would recommend your service to everyone, and thank to Gary for his help. He was a Godsend!
Rick L.
03/20/2018
Rick Lassiter ral500@yahoo.com 3/17/18: Josh was at my house this morning; this is Josh's 2nd visit in the past 6 months. I know when I call Master's and Josh is coming to my house that I will be in good hands. He is courteous, pleasant, efficient, knowledgeable and I trust anything that Josh tells me about my furnace as accurate and honest. He is a great example of what customer service should be! Hats off to Josh!
Karen M.
01/13/2018
Owner David and his crew were friendly and professional. They didn’t fuss about my cats, and they answered all of my questions. They even found and checked my water meter, which wasn’t part of the package. I highly recommend these folks for your heating and cooling needs!
Keenyn S.
05/30/2017
Best service and most knowledgable staff we've ever worked with! Highly recommended for all HVAC needs.
Rich B.
03/03/2017
The masters team were incredible.professional and courteous.I would recommend them to. Anybody lookin for service or install.
